Welcome to AlWow
These Terms and Conditions (“Terms”) govern your access to and use of the AlWow website, products, and services (“Services”). By using our Services, you agree to comply with these Terms. Please read them carefully before making any purchases or accessing our content.
1. General Information
1.1 Ownership: The website (Alwow.me) and all related content are owned and operated by AlWow.
1.2 Eligibility: By accessing or using our Services, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
2. Products and Purchases
2.1 Product Description: We strive to provide accurate descriptions and images of our products. However, slight variations in color, size, or design may occur.
2.2 Pricing: Prices are displayed in the local currency where applicable and are subject to change without notice.
2.3 Order Confirmation: All orders are subject to acceptance and availability. We reserve the right to cancel any order at our discretion.
2.4 Payments: Payments must be made via the methods specified at checkout. All transactions are secure and encrypted.
3. Shipping and Delivery
3.1 Shipping Policy: We ship worldwide and aim to process and dispatch orders within 2-6 business days. Shipping times may vary based on your location.
3.2 Customs and Duties: Customers are responsible for any customs fees, duties, or taxes applicable in their country.
3.3 Delivery Issues: If your package is delayed, lost, or damaged, please contact us immediately, and we will assist in resolving the issue.
4. Exchange
4.1 Exchange Policy: Items may be exchanged within 3 days of receipt, provided they are unworn, unwashed, and in original packaging.
We operate under an Exchange-Only Policy with a 3-day exchange period. If you are unsatisfied with your purchase or receive a defective item, you may exchange it for another product of equal value within 3 days of the purchase date.
4.2Non-Returnable Items: Customized or sale items are not eligible for returns or exchanges unless they arrive damaged or defective.
4.3Delivery Charges: Please note that the customer is responsible for the delivery costs of returning the item and receiving the exchange.
5. Intellectual Property
5.1 Ownership: All content on Alwow.me, including logos, designs, images, text, and graphics, is the intellectual property of AlWow and is protected by copyright laws.
5.2 Usage: You may not reproduce, distribute, or use any of our intellectual property without prior written consent.
6. User Responsibilities
6.1 Account Security: You are responsible for maintaining the confidentiality of your account information and ensuring all details are accurate.
6.2 Prohibited Conduct: Users may not engage in any activity that could harm the website, its content, or its users, including but not limited to hacking, spreading malware, or abusive behavior.
7. Limitation of Liability
7.1 AlWow is not liable for any indirect, incidental, or consequential damages arising from the use of our Services.
7.2 While we strive to provide accurate and reliable content, we do not guarantee that our Services will be error-free or uninterrupted.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Country/State], without regard to its conflict of laws principles.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of our Services signifies acceptance of the updated Terms.
10. Contact Us
For questions or concerns about these Terms and Conditions, please contact us.
Thank you for choosing AlWow—fashion that unites the world!